From Order to Delivery
How It Works
Every order is intentional, bespoke, and carefully considered. Here's the full journey from first enquiry to delivery at your door.

Step 1
Request a Quote or Sample
Step 2
Order Confirmation & Deposit
Step 3
Production & Crafting
Step 4
Quality Control (QC) Verification
Step 5
International Shipping
Step 6
Customs & Last-Mile Delivery
Step 7
Delivery & Final Payment
Shipping Options
We ship from Southern Africa and the UK — whichever is closest to your destination. Subject to availability and delivery fees.
Sea Freight
4–6 weeks · Best for bulk · Most cost-effective
Air Freight
5–10 days · Ideal for samples · Door-to-door available

Optional Add-On
Export & Customs Support
International trade comes with paperwork. We can handle it for you — or guide you through it yourself.
Customs duty, VAT, and import taxes are always payable by the buyer and are separate to platform pricing. We can help.