Trade Protection
Every transaction on Spaza Global is structured to protect both buyers and suppliers, so you can trade with confidence across borders.
Why We Built This
Spaza Global was born from a deep belief that Southern African products belong on the world stage. The craftsmanship, the heritage, the stories behind every product — they deserve infrastructure that matches their quality.
We've spent years working in cross-border trade between Africa and global markets. We know the supply chains, the logistics corridors, and the regulatory landscape. That hands-on experience is exactly what powers every feature on this platform — from milestone payments to QC verification to trade documentation.
The result is a platform where buyers can source with confidence and suppliers can scale internationally with the right support behind them. This isn't just a marketplace — it's trade infrastructure built by people who understand the terrain.
How Your Payment Is Protected
You never pay the full amount upfront. Payments are split into two clear milestones, with quality verification in between.
Deposit — Order Confirmed
Your deposit secures the order and locks pricing. Funds are held by Spaza Global, not sent directly to the supplier.
Production & Crafting
Your order enters production. Suppliers work to your specifications with Spaza Global oversight.
Quality Control Verification
Suppliers upload photos and video of YOUR actual order. You review and approve on the platform before anything ships.
Balance — After QC Approval
Once you approve the QC, the remaining 50% is collected. Only then does shipping begin.
Shipping & Delivery
Goods ship with full tracking. You receive milestone updates throughout the journey.
Full refund guarantee: If the supplier fails to deliver, your deposit is refunded in full.
How You Get Paid
Supplier payouts are released in milestones as you hit key delivery stages. This protects both you and the buyer throughout the process.
Transparent, Fair Pricing
Competitive commission rates that cover payments, quality assurance, marketing, and dispute resolution. Register to see our full pricing structure.
Verified Supplier Programme
Earn your Verified badge and unlock better commission rates, priority placement, and marketing features.
3 Successful Orders
Complete 3 orders with positive buyer feedback
QC Pass Rate
Maintain a 90%+ first-submission QC approval rate
On-Time Delivery
Meet delivery deadlines consistently
Core Protections
Deposit Protection
Funds held securely and released in milestones. Full refund if supplier fails to deliver.
QC Before Shipping
Photo and video verification of your actual order. Nothing ships until you approve.
Trade Documentation
HS codes, certificates of origin, and commercial invoices for smooth customs clearance.